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Customer Service Representative - SHHC

Shoppers Drug Mart Corporation

Date: Apr 6, 2014

Location: London, ON, CA

Job Title: Customer Service Representative - SHHC

Post Date: 08 / 28 / 2013

Location: 641 COMMISSIONERS ROAD E

Regular / Temporary: Regular

City: LONDON

Position Type: Part Time

Province: Ontario

Requisition Number: 1031098

Store Number: 8468-HHC

JOB DESCRIPTION:

Key responsibilities of a Customer Service Representative include:
• To provide efficient and courteous customer service
• Provide compression and other fittings – stocking, braces, custom fittings
• Answers customer inquiries regarding products, policies, etc.
• Resolves customer complaints according to established guidelines
• Performs stock counts as assigned
• Receive incoming orders
• Complete all sales related paperwork
• Control cash, cheques, etc. in accordance with the cash handling policy
• Comply with all store policies and procedures
• Comply with all health and safety regulations
• Demonstrate a professional image, including clean and complete uniform with name badge
• Perform other duties as required

QUALIFICATIONS:


• Superior interpersonal and listening skills – pleasant, approachable, and patient
• Effective verbal and written communication skills
• Commitment to providing superior customer service
• Punctual and reliable
• Previous retail experience an asset
• Previous experience in the Healthcare industry an asset
• High School Diploma

WORK HOURS:

ADDITIONAL POSITION DETAILS:

Medical background experience an asset
Keyholder experience an asset


Job Segments: Medical, Customer Service Representative, Part Time, Customer Service, Retail Sales, Healthcare, Retail