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Customer Service Representative - SHHC

Shoppers Drug Mart Corporation

Date: Sep 4, 2014

Location: Victoria, BC, CA

Job Title: Customer Service Representative - SHHC
Post Date: 03 / 06 / 2014
Location: 1561 HILLSIDE AVENUE
Regular / Temporary: Regular
City: VICTORIA
Position Type: Full Time
Province: BC
Requisition Number: 1037682
Store Number: 8204-HHC

JOB DESCRIPTION:

Key responsibilities of a Customer Service Representative include:
• To provide efficient and courteous customer service
• Provide compression and other fittings – stocking, braces, custom fittings
• Answers customer inquiries regarding products, policies, etc.
• Resolves customer complaints according to established guidelines
• Performs stock counts as assigned
• Receive incoming orders
• Complete all sales related paperwork
• Control cash, cheques, etc. in accordance with the cash handling policy
• Comply with all store policies and procedures
• Comply with all health and safety regulations
• Demonstrate a professional image, including clean and complete uniform with name badge
• Perform other duties as required

QUALIFICATIONS:


• Superior interpersonal and listening skills – pleasant, approachable, and patient
• Effective verbal and written communication skills
• Commitment to providing superior customer service
• Punctual and reliable
• Previous retail experience an asset
• Previous experience in the Healthcare industry an asset
• High School Diploma

WORK HOURS:

Flex schedule - some weekends and evenings

ADDITIONAL POSITION DETAILS:

J2WHHC

Retail_In-Store|Retail_Sales


Job Segments: Customer Service, Customer Service Representative, Retail Sales, Retail